Hardwood FAQs

Not at all. In many cases, they are easier than carpet, ceramic tile, laminate or vinyl.
Felt protector pads should be used in place of the hard metal or plastic buttons found on the legs of your furniture to prevent damage to the floor.
No! Water can prematurely age your hardwood floors and cause them to crack and split.
Yes. Wood is a product of nature, so you will often see variations from board to board. No two boards are ever the same.
Wood goes through a natural aging process called patina. Bright sunlight can accelerate this condition. Moving area rugs or other items that may cause this effect is recommended from time to time.
Hardwood flooring is not the best option in rooms with high moisture exposure, such as bathrooms. Use flooring materials that offer better moisture resistance, such as vinyl, ceramic tile, stone or laminate.
Due to the sophisticated finishing systems on our products, the finish is durable enough to withstand constant use. We recommend using walk-off mats at doorways and pivot points such as kitchen sinks and refrigerators. Use commercial-rated products for commercial installations.

Tile FAQs

Sometimes. Please refer to the product specifications for application recommendations.
Yes, when proper installation methods are followed. Exterior applications may require special precautions and installation methods.
Any tile can be used on the face of a fireplace. It’s not recommended, however, to install tiles directly in the firebox.
No, it must be exterior-grade plywood or concrete backer board.
It’s not recommended to install tile over gypsum products. The moisture in the setting materials has a tendency to deteriorate the gypsum cement.

Carpet FAQs

Yes our standard quote includes installation of the carpet
Yes depending on the type of carpet but each one has warranty attached to the product.
Our price of install factors in removal. That is why we are the best. We do not believe in hidden charges.
Better than that, we can come to you free of charge. Bring all types of samples for you to get exactly what you want.

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Flower Mound, Frisco and Richardson Stores ARE OPEN: Hours Vary by Location. Grapevine and Highland Park stores: TEMPORARILY CLOSED. You can still shop us online or by phone at 214-638-3311 ext. 2. CLICK HERE:

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